Great news! We’ve been able to extend our opening hours slightly and have now removed the requirement of appointment-only consultations.
In order to protect our customers and staff, we do have to strictly observe social distancing guidelines and are only able to accommodate a maximum of two households in the shop at any one time. In order to facilitate this, our front door will be closed once we have reached capacity. The next customer in the queue will be invited in by a member of staff as soon as space allows.
We hope that you will appreciate the extra measures that we now have in place in order to ensure your safety. On entering the shop we ask all of our visitors to use the hand sanitiser station which is situated in our entrance lobby. You will then be shown to a designated desk in order to limit movement within the shop. Our staff regularly clean all surfaces and wash their hands between customers and we have employed the use of screens, masks, gloves and extra sterilising equipment including UV lightboxes. Any item handled will be thoroughly cleaned before being returned to stock. Customer’s own items brought to us for inspection will be handled in Covid sensitive manner.
We would also ask that payments are by debit or credit card in order to minimise contact.