Coronavirus Update

We would like to take a moment to reassure our valued customers in the wake of recent government guidelines concerning the rapidly changing situation with the COVID-19 pandemic.

Our primary consideration is to ensure the health and wellbeing of our employees and customers. All the decisions we have made, and continue to make, are guided by Public Health England and we have closely aligned ourselves with the latest government advice and guidance.

Our showroom remains open and we will continue to welcome you. You may notice extra precautions on top of our normal cleaning and hygiene measures. Our team has increased the frequency of cleaning cycles and continues to be stringent around hygiene and daily cleaning regimes including thorough, frequent handwashing. Staff will, of course, be encouraged to self-isolate if necessary. All items of stock handled by staff or customers are cleaned and disinfected after each inspection. We would ask customers to wash or sanitise their hands before handling stock and will also observe recommended measures on hand-shaking and social distancing.

Business Hours

At the time of writing, we remain fully staffed and are open as normal from 9:15 to 5 PM, Monday to Saturday.

Enquiries

Rather than popping into the shop to make a general or casual enquiry we would ask you instead to use the phone, email or social media. Please message us from the contact page of our website where you can also find a full list of alternative contact details.

Items For Collection

If you have received a text, phone call or letter informing that your repair, valuation or order is ready for collection these can be collected as normal. However, we would ask you to consider deferring collection so as to minimise social interaction.

If you or a family member are unwell we would respectfully ask you not to attend the premises. If you are a member of a high-risk group we would also urge you to consider whether your visit to Salisbury is necessary as we are more than happy to discuss most matters on the phone.

We value your understanding and cooperation in this matter and look forward to welcoming you in the future.

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